The process begins with what you know about the property. You do not need to diagnose the issue or estimate the gutter length before requesting help.
A defined scope keeps the project clear
Residential and commercial requests should identify the property, visible symptoms, access considerations and desired service. The recommended scope can then distinguish maintenance, repair, replacement and work that may require another trade.
Share the property details
Provide the address or postal code, property type, number of storeys and service needed.
Describe what you notice
Leaks, overflow, sagging, damaged downspouts and maintenance history are useful starting points.
Review the roofline
Consider the gutter, outlets, fascia, downspouts, discharge and access conditions.
Define the scope
Separate approved repair, replacement, maintenance and any related exterior components.
Coordinate the work
Confirm materials, access, occupied areas and project timing before work begins.
Review completion
Check the visible system, work area and agreed project details.
Commercial projects include additional coordination
- Building and elevation references
- Tenant, customer and vehicle movement
- Lift or access-equipment requirements
- Phased or multi-building estimates
- Documentation requested by management

Ready to describe the property?
Start with the visible problem, property type and the outcome you are considering.